Frequntly Asked Questions

Report - Cost vs. Value

1) I have condensation on my new windows. Is it normal?

Please visit this link to understand relation between condensation and humidity and how to prevent it.

2) How do I choose the right new windows for my home?
When thinking about replacement of your old windows, there are a number of factors you should consider to help make the best decision. Appearance, performance and durability – to meet your needs and preferences – are all important. A weighed balance of product quality, service and warranty add to the overall value you receive from your window replacement experience.
Ask these eight important questions about products and services from the window replacement companies you are considering. This will help you make the right decision for you and your home.

3) What are the window frame and sash made of?
Sashes and frames are made of Fibrex® material, a unique composite of wood fibers encapsulated by thermoplastic polymer. This “engineered” material is unique to Renewal by Andersen windows.

4) Tell me how that material compares to other sash and frame materials?
Thermal expansion? Stiffness? “Pressure resistance”? Thermal conductivity? Decay?
Fibrex® material combines the strength, insulating capability, and stability similar to wood, with the low maintenance features of vinyl. This material is stronger and much more dimensionally stable than vinyl extrusions, yet is virtually impervious to rot or decay.

5) Do you have the right style of window for my home?
Each window is custom manufactured to precisely fit the opening of the old windows in your home. Renewal by Andersen windows are available in double-hung, casement, gliding, awning and picture window styles and in combination to meet your home’s look and style. Fibrex® material is available in white, sandtone, Terratone® and canvas, can be painted any color you wish. An interior stainable veneer is available for the window sash and frame if you wish to match your new windows to existing interior wood finish.

6) What is the energy efficiency of the whole window? Where can I see the NFRC* label for your window product?
The U-factor on Renewal by Andersen windows is typically 6 to 20% better than the comparable vinyl or wood frame window. All Renewal by Andersen windows and doors display a NFRC label stating U-factor and solar Heat Gain information for that particular window type. A Renewal Sales consultant will be happy to detail U-factor for the specific window style you are considering.
*National Fenestration Rating Council, organization providing product ratings for the window industry. Entire window performance is measured by U-factor. The lower the U-factor, the better the insulating quality of the window.

7) Are your windows Energy Star* certified and labeled?
Renewal by Andersen: All Renewal by Andersen windows and doors carry the Energy Star certification label for all three-temperature zones in the continental United States. To qualify, products must be 40% more efficient than common building codes, and reduce energy bills by at least 15%.
*Energy Star is a special program created by the U.S. Environmental Protection Agency and the Department of Energy to identify energy-saving products.

8) How can you ensure me of the durability of your entire window?
Renewal by Andersen: The unique combination of Fibrex® material and High Performance Glasscreates a very sturdy, durable window. Renewal by Andersen windows use the same glass technology found in Andersen new construction windows, and carry the same TRANSFERABLE warranty (20 years on glass/10 years on sash/frame), PLUS a two year warranty on installation.

9) What about a warranty?
A word about warranties. Lifetime warranties are the current rage in the replacement window industry. Many companies that have been making windows for only 10 or 15 years offer lifetime warranties on every window they sell. We have experienced an unprecedented 10 years of economic good times. Should the economy take a downturn, how many of those companies will be around to honor their warranty? The Andersen Corporation has been manufacturing windows since 1903. The saying goes, “the warranty is only as good as the company behind it.” Ask “what if?” questions about each warranty you review.

 

HOME I ABOUT I STAFF I TESTIMONIALS I PROMOTIONS I PROJECTS I CONTACT
WINDOWS: DOUBLE-HUNG I GLIDING I CASEMENT I AWNING I PICTURE I BAY/BOW I SPECIALTY
DOORS: PATIO I STORM